Kickstart Coaching collects personal information about students, coaches, members and Coaching clients to:

1. Enroll them on our training database in order to maintain records required.
2. Administer and manage professional and in-house qualification and training/development activities and achievements.
3. Facilitate the operation of the training department.
4. Provide records to internal and external auditors and service providers for the purpose of conducting our business.

Students are entitled (subject to legislation) to access a copy of the personal information we hold on them at anytime. All requests to access personal information should be made in writing to the Customer Relations Manager.

Any requests for amendments to be made to the information we hold, as a result of our information being inaccurate, incomplete or out of date will be made within 48 hours of receipts of written notification from the student. Questions or concerns about personal information should be directed to the Customer Relations Manager.

As part of our business requirements and/or in providing personal information for audit purposes, Kickstart Coachings training department may disclose information to:

1. Regulatory Authorities for the purposes of reporting and auditing
2. Third party service providers (such as mentors, coaches, trainers and assessors)
3. Any staff member of Kickstart Coaching whether in Australia or overseas
4. Institutions nominated by the student
5. Mail houses (only for the purpose of sending Kickstart Coaching mail) and archive companies

In all other instances a written authority from the students is required before information may be obtained and/or released.

We will only disclose personal information to these parties for the primary purpose for which it is collected. In some circumstances Kickstart Coaching is entitled to disclose personal information to third parties without authorization, such as law enforcement agencies or government authorities to protect our interests or to report legal activities.